Privacy Policy
How Cerabella handles your personal information. The data controller is Cerabella S.
Who is responsible
The controller is Cerabella S, Zona Industrial A, 08181 Sentmenat, Spain · Registro Mercantil B08615353 · EUID ES08005.000064580 · +34 937 15 22 51 · [email protected]. You may complain to the Spanish supervisory authority (Agencia Española de Protección de Datos, AEPD) or your local supervisory authority.
Shopping information on your device
Your bag, display currency and recently viewed product IDs are kept in your browser’s local storage. They contain no name, email or address and stay until you clear this site’s data.
Order details
When you place an order we store your name, email, delivery address, the items ordered and the totals, so we can process the order, arrange payment and delivery, and meet our legal record-keeping duties. Your details are not saved in your browser.
Hosting, fonts and photographs
Our hosting provider, Google Fonts and image services receive ordinary technical request data, such as your IP address, when pages load.
Analytics and marketing
We use no newsletter, social integrations, advertising or analytics scripts.
Your rights
You may request access, correction, erasure, restriction, portability or object to processing by emailing [email protected].
A little clarity.
A more considered choice.
Products, shopping and the details in between.
Customer careHow do I place an order?
Add items to your bag, go to checkout, enter your details, choose delivery and payment, and click Place order. You get an order number straight away.
When do I pay?
Nothing is charged on the website. After you order, we email you payment instructions for the method you chose.
Which currency will I pay in?
All payments are in EUR. USD, GBP and PLN prices are approximate conversions shown for convenience.
Where do you deliver?
We deliver to EU countries and the United Kingdom. Delivery cost and estimated time for your country are shown at checkout.
What is your return policy?
You can withdraw within 14 days of receiving your order. Email us with your order number for return instructions.
Will my bag be saved?
Yes, on this browser your bag and display currency are saved locally. Clearing site data removes them.
Do you save my checkout details?
Your details are sent with your order and stored securely to process it. They are not kept in your browser.
How can I contact Cerabella?
Email [email protected] or call +34 937 15 22 51. Postal address: Cerabella S, Zona Industrial A, 08181 Sentmenat, Spain.
How do I care for the products?
Care guidance is listed on each product page. If in doubt, contact us before cleaning a piece.